We aim to provide an excellent service, however sometimes things can go wrong. If you have any complaint about our service then please don't hesitate to contact us. We will always try our best to sort things out for you.
Where we cannot resolve any complaints , as a Which?Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/