Privacy Policy

Privacy Policy for Browns Domestics

Effective Date: 19 May 2026

Browns Domestics is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Browns Domestics
56 Station Road
St Georges
Weston-super-Mare
North Somerset
BS22 7XN
Email: brownsdomesticappliances@gmail.com

What Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Address details
• Information submitted through contact forms
• Information relating to appliance repairs or enquiries
• Website usage data

How We Use Your Information

We use your information to:

• Respond to enquiries
• Arrange repairs or services
• Communicate with customers
• Improve our website and services
• Maintain business records
• Comply with legal obligations

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

• Consent
• Contractual necessity
• Legitimate business interests
• Legal obligations

How We Store Your Information

We take reasonable steps to keep your information secure and protected from unauthorised access, disclosure, or misuse.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers where necessary for business operations, including:

• Website hosting providers
• Email providers
• IT support services
• Analytics providers

Information may also be disclosed if required by law.

Website Analytics

This website may use analytics services such as Google Analytics to help us understand website usage and improve our services.

Your Rights

Under UK data protection law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

More information is available from:

Information Commissioner’s Office (ICO)

Retention of Information

We only keep personal information for as long as necessary for business or legal purposes.

External Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

Contact

For privacy-related enquiries, contact:

Email: brownsdomesticappliances@gmail.com